Shipping and Delivery
1. SHIPPING & DELIVERY POLICY
At Nesting Project, on most items, we provide FREE Standard delivery to any domestic address. However, we are working to transition our entire catalog of products to free domestic shipping within the year. Because of the increased international rates, prices and item available do vary.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3-5 working days upon confirmation of payment and approval of proof so be sure to check your email on file to be sure it is correct (this is where we will be sending your proof if one is requires). This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Local Porch Pickup (Nolensville, TN) and Local Retail Pickup (Smyrna, TN).
Local Porch Pickup – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order and approval of proof. You will be notified when the order is ready for pickup.
Local Retail Pickup – is available at our retail location in Smyrna, TN and it takes approximately 5 working days to reach you from the time of order and approval of proof. You will be notified when the order is ready for pickup.
Once the order has been dispatched, if mailed, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with USPS or UPS. There will be an additional charge for re-delivery should an address return to us as undeliverable or wrong address. Please provide your contact number under the address selected upon checkout in order for us to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.